These terms govern the use of the AireClaw platform, operated by Aire Digital Solutions SpA (“AireClaw”), a company incorporated in Chile, tax ID 78.173.032-7, registered at Los Militares 5620, Office 905, Las Condes, Santiago, Chile. By creating an account or using the platform, you accept these terms. If you do not agree, do not use it.
AireClaw is a software platform (SaaS) that provides you with a team of AI agents to operate your business (marketing, sales, operations and finance) through the tools you connect. The agents propose or execute actions; sensitive actions require your approval in the Decision Inbox. You keep control and the final say.
You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You must be over 18 and have legal capacity to contract. The information you provide must be truthful and up to date.
You undertake not to use the platform for: unlawful activities; sending spam or non-consented communications; infringing third-party rights; generating or distributing misleading or defamatory content, or content that impersonates identities; or circumventing technical, security or usage limits. You are responsible for the content you create and for the actions you approve or automate.
Content produced by the agents is generated automatically and may contain errors, inaccuracies or assumptions. It does not constitute professional advice (legal, financial, accounting, medical or otherwise). Always review the content before publishing it, sending it or acting on it. The final approval is yours.
You may connect third-party services (email, social networks, CRM, payment gateways) and your own AI provider. By doing so, you authorise AireClaw to act on your behalf in those services according to your instructions. The use of those third-party services is additionally governed by their respective terms and policies. You are responsible for holding the necessary permissions and licences for the accounts you connect.
Use of certain features consumes credits. We offer a free plan with welcome credits and paid plans with additional capacity. Payments are processed through MercadoPago. Subscriptions renew according to the cycle you choose until you cancel them. Unless applicable law provides otherwise, amounts consumed are non-refundable. We may adjust prices and plans with reasonable prior notice.
The platform, its software, design, trademarks and logos belong to AireClaw or are used with authorisation. Their reproduction or exploitation without prior written consent is not permitted. The content and data you create or upload are yours; you grant us a limited licence to process them for the sole purpose of providing you with the service. Third-party trademarks that may appear are shown for identification purposes and belong to their owners.
The platform is offered “as is” and “as available”. We do not warrant that it will be error-free or available without interruption. To the extent permitted by applicable law, AireClaw shall not be liable for indirect damages, loss of profit or losses arising from use of the platform, from AI-generated content, or from the actions you approve or automate. Nothing in these terms limits liability that cannot legally be excluded.
You may cancel your account at any time. We may suspend or terminate access if you breach these terms or if it is necessary for legal or security reasons. Upon termination, you may request deletion of your data from Delete my data.
The processing of your personal data is governed by our Privacy Policy.
These terms are governed by Chilean law. For any dispute, the parties submit to the ordinary courts of Santiago de Chile, without prejudice to the rights that consumer or data protection regulations grant users in their country of residence.
We may amend these terms. The version in force is always the one published on this page, with the date in the header. Substantial changes will be communicated to registered users.